Free Shipping

At Gitafy, we believe that shopping should be a delightful experience from start to finish. That's why we are thrilled to offer you free shipping on all your orders. Yes, you read that right - free shipping!

Imagine the excitement of browsing through our wide range of high-quality products, knowing that you won't have to pay a single cent for shipping. Whether you're looking for a 15.6 inch laptop bag to protect your valuable device or a 2 in 1 electric scalp massager and hair oil applicator to indulge in some self-care, we've got you covered.

With our commitment to providing exceptional customer service, we aim to process your orders within 24-72 hours. Once your package is on its way, you can expect it to arrive at your doorstep within 6-15 days, depending on your location. We understand that waiting for your eagerly anticipated purchase can be tough, but rest assured that our dedicated support team is here to assist you promptly and ensure a hassle-free experience.

But wait, there's more! Not only do we offer free shipping, but we also have a 30-day return policy. We want you to be completely satisfied with your purchase, so if for any reason you're not, you can request a return within 30 days of receiving your item. Just make sure the item is in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. We'll take care of the rest.

Our goal is to make your shopping experience as enjoyable as possible. We understand that sometimes things don't go as planned, and that's why we're here to help. If you have any issues with your order, whether it's a defective item, a damaged package, or receiving the wrong item, simply contact us immediately. We'll evaluate the issue and make it right.

While we strive to provide the best service possible, there may be certain items that cannot be returned. Perishable goods, custom products, and personal care goods fall under this category. Additionally, hazardous materials, flammable liquids, and gases cannot be returned for safety reasons. If you have any questions or concerns about a specific item, please don't hesitate to get in touch with us.

For our valued customers in the European Union, we want to assure you that you have a 14-day cooling off period. This means that you have the right to cancel or return your order within 14 days, for any reason and without justification. Just make sure the item meets the same conditions as mentioned earlier.

Once we receive and inspect your return, we'll notify you of the refund status. If approved, you can expect the refund to be automatically processed within 10 business days, back to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund as well.

So why wait? Start exploring our incredible selection of products today and experience the joy of free shipping. We can't wait to serve you and provide you with an exceptional shopping experience. If you have any questions or need assistance, feel free to reach out to us at Happy shopping!